Frequently Asked Questions

Can I try code convert for free?

Yes, you can use our free converter for upto 5 conversions/day without even logging in. For more conversions, please sign-in. Every new user gets 10 free credits to try our conversion tool. Users can purchase one of our paid plans for extended usage.

What is a credit?

A credit is used to measure the usage of the code conversion tool. Each time you press the convert button and you get a successful response in the output code, it is counted as 1 credit. Similarly, credits also gets used for using the code generator and the code explainer tools.

What is the maximum number of characters I can use in the input code?

For each conversion, you can use a maximum of 4,000 characters in the input code in the free converter. Pro subscription users can use upto 20,000 characters and Premium subscription users can use upto 60,000 characters in the input code.

Will my available credits get reduced if I don't get a response?

No. Available credits will only get deducted for successful responses.

When are the conversions streamed?

Paid users (users with an Access Pass or a valid subscription) will get the conversions streamed if the input code is more than 100 characters.

Are the conversions always accurate?

The conversions are performed by a customized AI language model to the best of its understanding and does a great job on a good range of conversion tasks. However, different programming languages implement programming constructs differently. Also, some tasks may not even be directly possible in some programming languages. Thus, we cannot say that the conversions will always be exactly correct.

Do you save the input or output code in your database?

No, we do not store any input or output code in our databases. All data is processed directly in the browser. For a better user experience, we store the user's last used input code locally in the browser. For more information, please visit our code privacy page.

Can I change my plan after I purchase a subscription?

Yes, you can update your plan via the Account page after logging in. If you're facing any issues please reach out to us at contact@codeconvert.ai.

How do I cancel my subscription?

You can cancel your subscription via the Account page after logging in. If you've purchased the week pass or the month pass, there's no cancellation available for them as they are one-time payment products. If you're facing any issues please reach out to us at contact@codeconvert.ai

What happens after I cancel my subscription?

If you cancel your subscription, you won't be charged any further. You will continue to enjoy your subscription benefits until the end of your current subscription period. If you encounter any issues, please contact us at contact@codeconvert.ai.

What is your refund policy?

We offer a 14-day money-back guarantee. If our Month Pass, Year Pass, or any of our subscription plans do not meet your expectations within the first 14 days of your purchase, rest assured that we've got you covered with a full refund. For any inquiries or refund requests, please reach out to us at contact@codeconvert.ai.